Please refer to this guide to cancel recurring payments for subscription to the VPN https://www.paypal.com/uk/smarthelp/article/how-can-i-find-my-pre-approved-payment-agreements-faq1916 Please be aware that once this is cancelled you will habe to resubscribe manually when your subscription runs out. For example,Each monthOr Each year. Read More »
The issue to pay via paypal has now been resolved. Sorry for the inconvenience caused.
If you would like to keep up to date much faster by notifications straight to your mobile device you can do so by joining our dedicated telegram channel available for all of our customers. Get the telegram app and click the link below to join:
https://t.me/joinchat/AAAAAFcJ_-CWOMeyXc8y2g
It is reported that FHD & HD can often freeze via VPN. The VPN does not have any issue there it is simply down to running through a second lot of servers it is hard for it to remain stablized during peak periods. We can advise at this current time to try use SD on live streaming until we can discover a method to help with higher quality video ... Read More »
this is a quick guide for the VPN router on amazon.https://www.amazon.co.uk/GL-iNet-GL-MT300N-V2-Converter-Pre-installed-Performance/dp/B073TSK26W(PLEASE NOTE) there is a little yellow switch on the front of the router (next to reset) keep that switch to the left.VPN Router Guide. User must first connect the VPN router to their main router using ... Read More »
BUFFERING / FREEZING ISSUES (POOR INTERNET SPEED) You may find that your internet connection cannot handle full HD streaming and in some worse cases HD. This is due to internet download speed. When using a VPN you need to have a decent fibre optic internet connection. You can test your home internet speed via VPN using the mobile android app then ... Read More »
BLACK SCREEN (ISP BLOCKING) You must run the apps in this order so it works else the tv app will still detect your ISP IP and not IP-VPN. It must be relaunched after.reboot device.launch VPN.connect VPN.Launch TV app.without rebooting you need to do this order.launch VPN. connect VPN.goto manage installed apps.Force stop TV app.Relaunch TV ... Read More »
To use this service on a firestick you must download the app via downloader app which is searchable on the firestick. Once you open downloader type in the following url: http://tinyurl.com/y6sxfsde This will download the IP-VPN app to the firestick where you can login using email and password. Please makesure you have developer mode enabled in ... Read More »
hello everyone.
Invalid login issue is fixed
Connection hanging fixed
Connecton limit reached fixed
Everything in that sense is now fixed
If you still have an issue please create a support ticket and we will get back to you as soon as possible.
Thank you for your patience.
Welcome to IP-VPN.co.uk. You have made a great choice and we want to help you get up and running as quickly as possible.
If at any point you get stuck, our support team is available via support tickets to assist you.
Thank you
